New “Soft Disable” Feature

Up until recently, when an item required a few small fixes, we would reject or disable the template and ask that the author make the requested changes. We admit that it was unfair to expect an author to start the submission process from scratch all because of one image or help file. As such, we’ve now implemented a new “soft reject” and “soft disable” feature for these instances.

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How’s It Work?

Go to your account page and visit the “hidden” tab.

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If you see the words “Soft Disabled” in brackets, you can update the item and resubmit.

To edit and resubmit a soft-disabled file, click on the file in question, then go to the “edit” tab. You can then upload the requested changes.

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Once you’ve made the necessary changes, click on the “submit files for review” button at the bottom of the page.

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That’s all there is to it! If you have any questions, leave a comment.



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